INSIGHTS & PERSPECTIVES

THOUGHTS ON
AI, SYSTEMS
& STRATEGY

Learnings from 14+ years of designing products, building AI-powered experiences, and creating operational systems.

The Future of AI-Powered Design Systems
AI & Design
Jan 15, 2025•5 min read

The Future of AI-Powered Design Systems

Exploring how artificial intelligence is transforming the way we build and maintain design systems at scale.

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Conversational UI: Best Practices for 2025
UX Design
Jan 8, 2025•7 min read

Conversational UI: Best Practices for 2025

A comprehensive guide to designing effective conversational interfaces that users actually want to engage with.

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Scaling Accessibility in Enterprise Salesforce Implementations
Accessibility
Dec 20, 2024•6 min read

Scaling Accessibility in Enterprise Salesforce Implementations

Lessons learned from achieving 95% WCAG 2.1 conformance across Salesforce implementations at The Home Depot.

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